Displaying episodes 1 - 30 of 31 in total

Gas Safety - Keeping the nation safe with Inventory Base

Gas Safety Week has been running as an important initiative for 12 years helping to educate and support safety in the property. Although this year the weeks events wer...

How do you solve the problem of missed appointments?

Missed appointments are the bane of every service industry business, from estate agents to plumbers, from lawyers to hairdressers and of course inventory clerks!. ...

ARLA Propertymark Election Special - Exclusive Interview with Sián Hemming-Metcalfe

Propertymark Election Special - David Mintz of Kerfuffle talks to the candidates for the forthcoming ARLA Propertymark election for President Elect. Listen in as h...

Complaints - Why you should never ignore them

Complaints in the property industry are on the increase as tenants exercise their rights, as landlords expect better services and agents demand more from their supplie...

Inventory Clerks! Don’t stay in your lane – Diversify your services

The property reporting profession is quite a varied role or at least it can be if you set your sights further than just inventories. But it can be limited if you don't...

Levelling Up & Property Reports - What Does the Future Hold for Service Providers?

Inventory Base Academy hosts the first of a number of 'virtual panels' that will bring together service providers from across the reporting industry to discuss key sub...

Mentoring, RoPA & Inventory Clerks - An Exclusive Interview With John King FNAEA MARLA

Sián talks exclusively with John King - TDS Ambassador, lettings professional, trainer and mentor to discuss the property industry, how technology is improving the way...

The Value of Service - An Exclusive Interview with Assist Inventories

In this podcast Sián interviews Zoe Taylor from Assist Inventories. We talk about how, over the past 7 years, Assist Inventories have added to their core services, why...

Why inventory suppliers should start planning for 2022

It feels like 2021 has sped by with a busier than expected reporting period over the summer and winter now fast approaching. But despite the madness of student lets an...

Viewing Properties Virtually – How do you know you’ve made the right choice?

Remote viewings are not a new concept. In fact, they have long been used in other industries, so it's not surprising that landlords and letting agents are now making t...

Landlords, EICR's and Certificates - Why safety always comes first

Properties rented in the UK have to be safe and comply with current legislation and measures for Gas, Electrical and Water safety. But with so much compliance for the ...

Private Rented Sector - Are Pets The New Sub-Tenant?

According to data from PetsScore; there are 7.6m renters with pets in the UK Private Rented Sector (PRS) but only around 119,000 rental properties willing to take pets...

Feedback - Should tenant comments be feared or welcomed?

Tenant feedback has, for years, been either a phone call to the landlord, an email to the agent or scrawled notes on a printed out report that was more likely to be 'm...

Your 4 Step Plan - Get Ready For Post Lockdown

With the announcement of the 4 step plan to ease England out of the current lockdown; Sián and Melissa explore the issues and concerns that inventory professional have...

Christmas Trees, Awards and EICR's -January is far from boring!

January is nearly over and despite being in Lockdown 3.0 there is a fair amount going on in the housing market. Join Sián and Melissa as they discuss inventory clerk a...

Proptech - Why innovation is more than just an enabler

What a busy few weeks it's been! 3 new key integrations and services, 3 new Tiers for the country to help combat the pandemic announced and Christmas is definitely on ...

Property Inspections - Why drones are more than just a hobby

Sián is joined by Mark Boyt; founder and CEO of Drone Safe Register. We discuss the new partnership between InventoryBase and Drone Safe Register and how versatile dro...

Through the keyhole - Unblocking key management

Sián and guests Philip Carter and Tim Hill from Keyzapp discuss why keys are so difficult to manage for inventory professionals, why agents seem resistant to change an...

Snagging - What you thought you knew and what you need to know!

Join Sián and her special guest podcaster; John Heald from LJ Property Inspections as he explains why they are is so much more to snagging than a missing door or an un...

Tenants working from home - When is wear fair?

Our latest podcast is presented by Sián Hemming-Metcalfe, alongside guest speaker Melissa Gurthrie-Noyce, MGN Inventories where they discuss the implications of increa...

What To Consider When Recruiting Inventory Clerks

The lettings industry has really stepped up a gear in recent weeks and so recruiting clerks to manage the busy summer period is now a top priority for inventory compan...

Inventory Reports - Why they are an essential part of letting out any property

We've taken a slightly different path with this podcast as Sián discusses inventory reports with host Kristjan Byfield as part of the amazing Agents Here To Help initi...

Exclusive Podcast With Matthew Hooker Co-founder Ome

In Sián’s interview with the Co founder of Ome and member of Hamilton Fraser business transformation & innovation team; Matthew Hooker talks about the founding pri...

Safeguarding - Why the housing industry has a duty of care

Safeguarding children is paramount and in this time of unprecedented change, early intervention is key. As property professionals we have a vital part to play in ensur...

Opportunities and New Directions: Refocusing During Lockdown

Guest host Antony Stewart from 1st Ards Peninsula Property Management; Northern Ireland discusses how to use the lockdown to discover new opportunities and that techni...

Self Service Reports - How to remain relevant during the pandemic

Listen in as Sián and Melissa discuss the new tenant pre check out notes option and how self service reports from InventoryBsse can help clerks offer additional servic...

Property reports across the globe - A South African perspective

Special guest David Hutchison from Property Inspect joins Sián to discuss how and why he started Property Inspect, how inventories are viewed in South Africa and the i...

Lockdown - Are inventory and check out reports essential?

As we reach the end of the first week in lockdown; Sian, Melissa and guest host Ewan discuss the effects of the lockdown on their businesses, the wider industry and wh...

Coronavirus Podcast- Advice and guidance for inventory clerks

This podcasts looks at what positive steps inventory clerks can take whilst managing the challenge that is Coronaviraus - COVID-19

No smoke without fire - Are wood-burning stoves for the chop?

Sian and Melissa discuss the new regulations for wet wood burning stoves in rented property and why testing your smoke alarms should be in your diary

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